Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewelry experts at service@bluenile.com or 1-800-242-2728.

• Free Secure Shipping. Blue Nile offers free secure shipping on every U.S. order. Orders over $500 are eligible for overnight shipping.

• Professional Jewelry Appraisals. Blue Nile provides a professional jewelry appraisal with all Build Your Own Diamond Jewelry® items, as well as diamond, pearl, and gemstone jewelry over $1,000.

• Diamond Price Guarantee. Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.

• Product Warranty. We stand behind the quality of our products. If you have any concerns, please contact us.

• Colored Diamonds. Blue Nile offers an exclusive collection of rare colored diamonds, including extremely rare diamonds in red and pink hues.

• International Orders. Blue Nile is proud to offer our Build Your Own Diamond Jewelry® and our loose diamond collection to customers in many other countries and regions around the world.

• Financing Options. Learn about the flexible payment options available with the Blue Nile Credit Card. Convenient Financing Options. *Restrictions apply .

• Diamond Upgrade Program. Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.

• Special Order Engagement Rings. Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.

• Engraving Services. Personalize an engagement ring or wedding ring.

• Cleaning And Servicing Your Ring. We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.

• Free Boxes. All Blue Nile products come with a free box.

• Insurance. Your Blue Nile purchase is insured from our facility until the moment it has been delivered. Learn more about continuing insurance.

• Ring Sizing. Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.